Troubleshooting

Common FiveM and RedM server issues and solutions

Troubleshooting

Common issues and solutions for FiveM and RedM servers.

txAdmin Issues

Can’t Access txAdmin

Problem: txAdmin URL not loading

Solutions:

1. Make sure your server is running in the game panel
2. Wait 1-2 minutes for txAdmin to fully start
3. Check the console for the correct txAdmin URL
4. Try clearing your browser cache

Lost txAdmin Password

Problem: Forgot your txAdmin admin password

Solution:

1. Stop your server
2. Delete the txData folder (or contact support)
3. Start server and go through setup again
4. You’ll need to re-link your Cfx.re account

txAdmin PIN Not Working

Problem: PIN shown doesn’t work when linking

Solution:

1. Make sure you’re using the PIN currently displayed
2. The PIN changes each time the server restarts
3. Refresh the txAdmin page to see the current PIN

Server Won’t Start

Missing License Key

Error: No license key configured or similar

Solution:

1. Go to Cfx.re Portal
2. Generate a license key for your server IP
3. Add the key in txAdmin settings or server.cfg

Invalid License Key

Error: Invalid or expired license key

Solutions:

1. Verify the key matches your server IP
2. Generate a new key if the IP changed
3. Make sure the key is entered correctly (no extra spaces)

Port Already in Use

Error: Couldn't bind socket on port 30120

Solution:

1. Wait for the previous server instance to fully stop
2. Contact support if the issue persists

Connection Issues

Players Can’t Connect

Problem: “Connection failed” or timeout errors

Solutions:

1. Verify the server is running and showing online in txAdmin
2. Check the correct IP and port (default: 30120)
3. Make sure the license key is valid
4. Check if the server is still starting up

”Server is not in the list”

Problem: Server doesn’t appear in server browser

Solutions:

1. Wait a few minutes - it can take time to appear
2. Connect directly using connect IP:PORT in F8 console
3. Check that your server name isn’t too long

”Connection to server timed out”

Problem: Loads briefly then disconnects

Solutions:

1. Server may be overloaded - check resources
2. Player may need to clear FiveM cache
3. Check for resource errors in txAdmin console

Resource Issues

Resource Won’t Start

Error: Couldn't start resource [name]

Solutions:

1. Check for syntax errors in the resource
2. Verify all dependencies are installed
3. Check the resource is compatible with your server version
4. Look at console for specific error messages

Server Crash from Bad Resource

Problem: Server crashes after adding a resource

Solution:

1. Remove the resource from the resources folder
2. Remove the ensure resourcename line from server.cfg
3. Start the server
4. Test resources one at a time to identify the problem

”No such export” Errors

Error: No such export [function] in resource [name]

Solutions:

1. Make sure the required dependency is running
2. Check the resource load order in server.cfg
3. Dependencies must be ensured before dependent resources

Performance Issues

Low FPS / Server Lag

Solutions:

1. Check txAdmin resource monitor for heavy resources
2. Remove or optimize resource-intensive scripts
3. Reduce player count
4. Schedule regular server restarts
5. Upgrade server RAM if needed

High CPU Usage

Solutions:

1. Identify heavy resources in txAdmin
2. Look for infinite loops in custom scripts
3. Reduce AI/NPC density
4. Consider removing complex frameworks if not needed

Memory Leaks

Problem: RAM usage keeps increasing until crash

Solutions:

1. Schedule automatic restarts every 6-12 hours
2. Identify and fix leaky resources
3. Upgrade RAM if needed

Database Issues (if using MySQL)

Can’t Connect to Database

Error: Connection refused or similar

Solutions:

1. Verify database credentials are correct
2. Check the database is created
3. Verify database host is accessible from server

Database Connection Lost

Problem: Random “database gone away” errors

Solutions:

1. Check database connection pooling settings
2. Increase connection timeout values
3. Verify database server is stable

Common Error Messages

”You were kicked: Reliable network event overflow”

Cause: Too many events being sent to player

Solution: Optimize resources that send frequent data to clients

”Game crashed: ERR_MEM_…”

Cause: Client-side memory issue, often from heavy resources

Solution:

1. Reduce heavy client-side resources
2. Tell player to increase virtual memory
3. Player may need more RAM

”Unable to parse server.cfg”

Cause: Syntax error in configuration

Solution:

1. Check server.cfg for typos
2. Make sure all quotes are closed
3. Remove any special characters

Getting Help

Information to Provide

When contacting support, include:

1. Game (FiveM or RedM)
2. Console output/error messages
3. List of resources installed
4. When the issue started
5. Recent changes made

Support Channels

• Open a Support Ticket
• Discord
• Official FiveM Docs
• FiveM Forums