Privacy Policy
This Privacy Policy describes how Vexium Hosting collects, uses, and protects your information.Information We Collect
Account Information
- Email address
- Username
- Password (encrypted)
- Billing information
Service Information
- Server configurations
- Usage statistics
- Support tickets
Technical Information
- IP addresses
- Browser type
- Device information
How We Use Information
Service Provision
- Provide and maintain services
- Process payments
- Send service notifications
- Provide customer support
Improvement
- Analyze usage patterns
- Improve our services
- Develop new features
Communication
- Service updates
- Security alerts
- Marketing (with consent)
Information Sharing
We Do NOT
- Sell your personal information
- Share data for advertising
- Provide data to third parties for marketing
We May Share With
- Payment processors (for billing)
- Service providers (for operations)
- Law enforcement (when legally required)
Data Security
Protection Measures
- Encryption of sensitive data
- Secure data centers
- Regular security audits
- Access controls
Your Role
- Use strong passwords
- Enable 2FA when available
- Report suspicious activity
Data Retention
- Account data: While account active + 30 days
- Server data: Deleted upon cancellation
- Logs: 90 days
- Backups: Per service configuration
Your Rights
Access
- Request copy of your data
- View data in account portal
Correction
- Update account information
- Request corrections
Deletion
- Request account deletion
- Data removed per retention policy
Portability
- Export your server data
- Download backups
Cookies
We use cookies for:- Authentication
- Preferences
- Analytics
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.International Users
Data may be processed in countries other than your residence. By using our services, you consent to this transfer.Changes to Policy
We may update this policy. Changes posted on website. Continued use constitutes acceptance.Contact
For privacy questions:For the complete Privacy Policy, please visit vexiumhosting.com/privacy-policy