Terms of Service
Please read these Terms of Service carefully before using Vexium Hosting services.Agreement to Terms
By accessing or using Vexium Hosting services, you agree to be bound by these Terms of Service and all applicable laws and regulations.Service Description
Vexium Hosting provides game server hosting, web hosting, VPS hosting, and related services.Account Responsibilities
Account Security
- You are responsible for maintaining account security
- Keep your password confidential
- Notify us immediately of unauthorized access
Accurate Information
- Provide accurate account information
- Keep contact information up to date
- You are responsible for all activity under your account
Acceptable Use
Permitted Uses
- Game server hosting for legitimate purposes
- Web hosting for legal content
- Development and testing
Prohibited Uses
You may NOT use our services for:- Illegal activities
- Harassment or abuse
- Distributing malware
- Spam or phishing
- Copyright infringement
- DDoS attacks or network abuse
- Mining cryptocurrency (unless permitted)
- Adult content (unless permitted hosting)
- Violation of game EULA
Payment Terms
Billing
- Services billed in advance
- Prices as displayed at time of order
- All prices in USD
Non-Payment
- Services may be suspended for non-payment
- Data may be deleted after extended non-payment
- See cancellation policy for details
Refunds
- 72-hour money-back guarantee on eligible services
- See Refund Policy for details
Service Level
Uptime
- We strive for high availability
- Scheduled maintenance announced in advance
- No guarantee of 100% uptime
Support
- 24/7 support available
- Response times vary by priority
- Support via Discord and tickets
Content and Data
Your Content
- You retain ownership of your content
- You grant us license to host your content
- You are responsible for backups
Our Rights
- We may remove content violating ToS
- We may suspend services for violations
- We may cooperate with law enforcement
Limitation of Liability
Vexium Hosting is not liable for:- Data loss (you should maintain backups)
- Service interruptions
- Third-party actions
- Indirect or consequential damages
Modifications
We may modify these terms at any time. Continued use constitutes acceptance of changes.Termination
By You
- Cancel anytime through client portal
- See Cancellation Policy
By Us
- We may terminate for ToS violations
- We may terminate for non-payment
- Notice provided when possible
Contact
For questions about these Terms:For the complete and legally binding Terms of Service, please visit vexiumhosting.com/terms-of-services