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Users & Subusers

Share server access with friends, staff, or administrators without giving them your login credentials.

What are Subusers?

Subusers are additional people who can access and manage your server with customizable permissions.

Accessing User Management

  1. Select your server from the dashboard
  2. Click Users in the left sidebar

Adding a Subuser

Step 1: Create New Subuser

  1. Click New User
  2. Enter their email address

Step 2: Set Permissions

Select which permissions to grant:

Console Permissions

PermissionDescription
Read ConsoleView console output
Send CommandsExecute console commands

File Permissions

PermissionDescription
Create FilesCreate new files
Read FilesView file contents
Update FilesEdit existing files
Delete FilesRemove files
Archive FilesCreate/extract archives
SFTP AccessConnect via SFTP

Database Permissions

PermissionDescription
Create DatabaseCreate new databases
Read DatabaseView database credentials
Update DatabaseModify database settings
Delete DatabaseRemove databases

Schedule Permissions

PermissionDescription
Create ScheduleCreate automated tasks
Read ScheduleView schedules
Update ScheduleModify schedules
Delete ScheduleRemove schedules

Backup Permissions

PermissionDescription
Create BackupCreate new backups
Read BackupView/download backups
Update BackupModify backup settings
Delete BackupRemove backups
Restore BackupRestore from backup

Power Permissions

PermissionDescription
Start ServerStart the server
Stop ServerStop the server
Restart ServerRestart the server
Kill ServerForce stop server

Other Permissions

PermissionDescription
Manage UsersAdd/remove subusers
Manage AllocationsModify network ports
View StartupSee startup variables
Manage SettingsChange server settings

Step 3: Send Invitation

  1. Review selected permissions
  2. Click Invite User
  3. They’ll receive an email to set up access

Permission Presets

Quick permission sets for common roles:

Administrator

All permissions - full server access

Moderator

  • Console (read + commands)
  • Power (start, stop, restart)
  • Basic file access

Developer

  • Full file access
  • Console access
  • Database access
  • No power controls

Viewer

  • Read-only console
  • Read-only files
  • No modification abilities

Managing Subusers

Edit Permissions

  1. Click on the subuser
  2. Modify their permissions
  3. Save changes

Remove Subuser

  1. Click the delete icon next to the user
  2. Confirm removal
Removing a subuser doesn’t delete their account, just their access to your server.

Subuser Best Practices

Principle of Least Privilege

Only grant permissions that are absolutely needed:
  • Helpers: Console + power only
  • Builders: File access only
  • Full admins: All permissions

Regular Audits

  • Review subuser list periodically
  • Remove inactive users
  • Update permissions as roles change

Trust Carefully

  • Only add people you trust
  • Console commands can damage servers
  • File access means access to all data

Troubleshooting

Subuser Can’t Log In

  • Verify email address is correct
  • Check spam folder for invite
  • Resend invitation if needed

Permission Issues

  • Review granted permissions
  • Some actions require multiple permissions
  • Test with the subuser account

Can’t Add Subuser

  • Verify email format is correct
  • Check if user already has access
  • Contact support if issues persist

Use Cases

Community Staff

Give moderators ability to:
  • View and use console
  • Start/stop/restart server
  • No file access

Developers

Give developers ability to:
  • Full file access for coding
  • Database access for testing
  • Limited power controls

Content Creators

Give streamers/YouTubers:
  • Console read access
  • Basic power controls
  • No destructive permissions

Next Steps