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Server Won’t Start

Your server won’t start? Here’s how to diagnose and fix the issue.

Check the Console

The console provides the most important clues:
  1. Go to Console tab
  2. Click Start
  3. Watch for error messages
  4. Note any red/error text

Common Causes & Solutions

1. Configuration File Error

Symptoms:
Error parsing config
Invalid configuration
JSON/YAML parse error
Solution:
  1. Find the config file mentioned
  2. Check for syntax errors
  3. Validate JSON at jsonlint.com
  4. Validate YAML at yamllint.com
  5. Fix errors and restart

2. EULA Not Accepted (Minecraft)

Symptoms:
You need to agree to the EULA
Solution:
  1. Open File Manager
  2. Open eula.txt
  3. Change eula=false to eula=true
  4. Save and restart

3. Corrupted Server Files

Symptoms:
Invalid or corrupt jarfile
Failed to load assembly
Missing required files
Solution:
  1. Backup your world/data
  2. Go to Settings
  3. Click “Reinstall Server”
  4. Restore your data

4. Out of Memory

Symptoms:
java.lang.OutOfMemoryError
Out of memory
Cannot allocate memory
Solution:
  • Upgrade to a plan with more RAM
  • Remove memory-heavy mods/plugins
  • Reduce view distance and entity limits

5. Port Already in Use

Symptoms:
Failed to bind to port
Address already in use
Port is already allocated
Solution:
  1. Wait 1-2 minutes (old process may still be closing)
  2. Try starting again
  3. Contact support if persists

6. Java Version Mismatch (Minecraft)

Symptoms:
UnsupportedClassVersionError
Unsupported major.minor version
JNI error
Solution:
  1. Check Minecraft version requirements:
    • 1.17-1.20.4: Java 17
    • 1.20.5+: Java 21
    • 1.16.5 and below: Java 8/11
  2. Contact support to change Java version

7. Missing Dependencies

Symptoms:
Missing required mod/plugin
Dependency not found
Requires: [mod name]
Solution:
  1. Identify required dependency
  2. Download and install it
  3. Restart server

8. Mod/Plugin Crash

Symptoms:
Caused by: [mod/plugin name]
Exception in mod
Plugin failed to load
Solution:
  1. Remove the problematic mod/plugin
  2. Check for updates
  3. Verify version compatibility
  4. Report to mod/plugin author

9. World Corruption

Symptoms:
Failed to load world
Region file corrupted
Chunk loading error
Solution:
  1. Restore from backup
  2. Or delete world to regenerate
  3. Contact support for recovery options

10. Disk Space Full

Symptoms:
No space left on device
Disk quota exceeded
Solution:
  1. Delete old backups
  2. Remove old logs
  3. Delete unnecessary files
  4. Upgrade plan if needed

Still Won’t Start?

Collect Information

  1. Copy full console output
  2. Note any changes made before issue
  3. List installed mods/plugins

Contact Support

Provide:
  • Server type and version
  • Full error message
  • What you’ve already tried